ONTAP Troubleshooting (CATSP)

 

Course Overview

In this course, you increase your proficiency as a NetApp® ONTAP® software engineer by learning how to troubleshoot ONTAP environments. Specifically, you learn how to troubleshoot the management component, scale-out networking, NAS protocols (NFS), and SAN protocols. From lectures, demonstrations, and active exercises, you learn how to isolate issues, verify configurations, view logs, view trace messages, and use event management system (EMS) messages for troubleshooting.

Please note only NetApp Partners can register to attend this course.

Who should attend

NetApp Technical Support engineers, Support Services Certified partner engineers, and Professional Services engineers

Certifications

This course is part of the following Certifications:

Prerequisites

Course Objectives

This course focuses on enabling you to do the following:

  • Identify the different software components in the ONTAP architecture.
  • Analyze the methodologies for troubleshooting management component applications, networks, and protocols.
  • Use troubleshooting workflows to identify failure symptoms, determine potential causes, and resolve issues.
  • Use debugging commands, logs, and tools to identify, isolate, and fix complex technical issues that involve different core components.
  • Analyze the health of a cluster and summarize the results.
  • Identify issues with the management component.
  • Use administrative commands to verify the configuration of NFS and SAN environments.
  • Use the troubleshooting methodology for NAS and SAN protocols to define and isolate issues.
  • Locate logs for the management component, network, NFS, SMB, and iSCSI protocols.
  • Collect data for support cases.

Precios & Delivery methods

Classroom training

Duración
4 días

Precio
  • a solicitud

Calendario

Inglés

Zona Horaria: Hora central europea de verano   ±1 hora

Entrenamiento en línea Zona Horaria: British Summer Time (BST) garantizado!
Entrenamiento en línea Zona Horaria: British Summer Time (BST)
Entrenamiento en línea Zona Horaria: Greenwich Mean Time (GMT)
Fecha garantizada:   Fast Lane llevará a cabo todos los cursos garantizados sin importar el número de participantes, excepto por razones de fuerza mayor u otros eventos inesperados, como e.g. accidentes o enfermedad del instructor, que eviten que el curso se realice.
Instructor-led Online Training:   Este es un curso en línea Guiado por un Instructor
Este es un curso FLEX, que es entregado tanto virtualmente como en el salón de clase.

Europa

Alemania

Berlín
Hamburgo

Países bajos

Utrecht

Suiza

Zurich
Zurich
Zurich
Este es un curso FLEX, que es entregado tanto virtualmente como en el salón de clase.