Supporting and Troubleshooting Windows 10 (10982)

 

Quién debería asistir

This course is primarily for Enterprise Desktop Support Technicians, who provide Tier 2 support to users running Windows 10 on personal computers and devices within a Windows domain environment in medium to large enterprise organizations.

This course is also highly recommended for IT professionals who administer and support Windows 10 desktops, devices, users, and associated network and security resources.

Prerrequisitos

Before attending this course, you must have:

  • Networking fundamentals, including Transmission Control Protocol /Internet Protocol (TCP/IP), User Datagram Protocol (UDP), and Domain Name System (DNS).
  • Microsoft Active Directory Domain Services (AD DS) principles.
  • Understanding of the Public Key Infrastructure (PKI) components.
  • Windows Server 2012 R2 fundamentals.
  • !MS-20697-1
  • !MS-20697-2.

Objetivos del curso

After completing this course, you will be able to:

  • Describe the processes involved in planning and using a troubleshooting methodology for Windows 10.
  • Troubleshoot startup issues and operating system services on a Windows 10 PC.
  • Resolve issues related to hardware devices and device drivers.
  • Troubleshoot Windows 10 PCs remotely.
  • Troubleshoot issues related to network connectivity.
  • Troubleshoot client configuration failures and GPO application issues.
  • Troubleshoot issues related to user settings.
  • Troubleshoot remote connectivity issues.
  • Resolve issues related to accessing resources from computers that are domain-joined.
  • Resolve issues related to accessing resources from computers that are not domain-joined.
  • Troubleshoot issues related to application installation and operation.
  • Recover a PC running Windows 10.

Contenido del curso

This course will give you the knowledge and skills required to support and troubleshoot Windows 10 PCs and devices in any Windows Server domain environment. This course provides an understanding of Windows 10 features, how these features can be used in an Active Directory environment and how to troubleshoot them to best support your Windows 10 users.

Classroom training

Duración 5 días


Courseware language: Inglés

 
Presionar el boton sobre el nombre de la ciudad para reservar Calendario
This class will become guaranteed to run with one more student registration.
Este es un curso FLEX, que es entregado tanto virtualmente como en el salón de clase.
Europa
España

Actualmente no hay fechas de entrenamiento disponibles.  Para consultas por favor escribir a info@flane.es

FLEX Training

Please see below our alternative, English language, FLEX course option.

02.03. ― 06.03.2020 FLEX training Curso FLEX. Lenguaje: Inglés
Zona Horaria: Europe/London
16.03. ― 20.03.2020 FLEX training Curso FLEX. Lenguaje: Inglés
Zona Horaria: Europe/London
30.03. ― 03.04.2020 FLEX training Curso FLEX. Lenguaje: Inglés
Zona Horaria: Europe/London
20.04. ― 24.04.2020 FLEX training Curso FLEX. Lenguaje: Inglés
Zona Horaria: Europe/London
27.04. ― 01.05.2020 FLEX training Curso FLEX. Lenguaje: Inglés
Zona Horaria: Europe/London
11.05. ― 15.05.2020 FLEX training Curso FLEX. Lenguaje: Inglés
Zona Horaria: Europe/London
18.05. ― 22.05.2020 FLEX training Curso FLEX. Lenguaje: Inglés
Zona Horaria: Europe/London
18.05. ― 22.05.2020 FLEX training Curso FLEX. Lenguaje: Inglés
Zona Horaria: Europe/London
Alemania
23.03. ― 27.03.2020 Hamburgo
04.05. ― 08.05.2020 Stuttgart
08.06. ― 12.06.2020 Berlín
20.07. ― 24.07.2020 Düsseldorf
24.08. ― 28.08.2020 Frankfurt
28.09. ― 02.10.2020 Muenster
02.11. ― 06.11.2020 Berlín
07.12. ― 11.12.2020 Hamburgo
Suiza
23.03. ― 27.03.2020 Basel
23.03. ― 27.03.2020 Bern
23.03. ― 27.03.2020 Zurich
04.05. ― 08.05.2020 Basel
04.05. ― 08.05.2020 Bern
04.05. ― 08.05.2020 Zurich
08.06. ― 12.06.2020 Basel
08.06. ― 12.06.2020 Bern
Francia
16.03. ― 20.03.2020 Aix-en-Provence
23.03. ― 27.03.2020 Lyon
23.03. ― 27.03.2020 Nantes
23.03. ― 27.03.2020 Rennes
06.04. ― 10.04.2020 Toulouse
11.05. ― 15.05.2020 París
08.06. ― 12.06.2020 Aix-en-Provence
15.06. ― 19.06.2020 Lyon
Italia
20.04. ― 24.04.2020 Milano
22.06. ― 26.06.2020 Roma
31.08. ― 04.09.2020 Milano
19.10. ― 23.10.2020 Roma
14.12. ― 18.12.2020 Milano
Reino Unido
24.02. ― 28.02.2020 Manchester
02.03. ― 06.03.2020 FLEX training Curso FLEX. Lenguaje: Inglés
Zona Horaria: Europe/London
09.03. ― 13.03.2020 Edinburgh
16.03. ― 20.03.2020 FLEX training Curso FLEX. Lenguaje: Inglés
Zona Horaria: Europe/London
30.03. ― 03.04.2020 Birmingham
30.03. ― 03.04.2020 FLEX training Curso FLEX. Lenguaje: Inglés
Zona Horaria: Europe/London
20.04. ― 24.04.2020 FLEX training Curso FLEX. Lenguaje: Inglés
Zona Horaria: Europe/London
27.04. ― 01.05.2020 Leeds

Fast Lane Flex™ Classroom Si no puede encontrar una fecha adecuada, no olvide Revisa nuestros horarios de capacitación FLEX a nivel mundial

Oriente Medio
Emiratos Árabes Unidos
15.03. ― 19.03.2020 Dubai Lenguaje del curso: Inglés This course is being delivered by iTLS.
20.09. ― 24.09.2020 Dubai Lenguaje del curso: Inglés This course is being delivered by iTLS.
Africa
Egipto
17.05. ― 21.05.2020 El Cairo Lenguaje del curso: Inglés
15.11. ― 19.11.2020 El Cairo Lenguaje del curso: Inglés