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Cisco Prime Collaboration Provisioning (PCP)


Who should attend

This course is designed for Cisco Unified Communications administrators who will be provisioning Cisco Unified Communications infrastructure devices using Cisco Prime Collaboration Provisioning. System administrators who manage the Cisco PCP server and prepare the network devices for network management services should also take the class. The following are the primary audience for this course:

  • Cisco Unified Communications administrators
  • Cisco Prime Collaboration system administrators
  • Cisco Unified Communications system integrators, professional services, and consultants


  • Basic web browser usability knowledge
  • TCP/IP networking experience
  • Basic Cisco router and switch configuration experience
  • Basic IP telephony network administration skills
  • Familiarity with the implementation and administration of the following applications:
    • Cisco Unified Communications Manager
    • Cisco Unified Communications Manager Express
    • Cisco Unity
    • Cisco Unity Express
    • Cisco Unity Connection

Course Objectives

Upon completion of this course, you should be able to:

  • Describe what is meant by the term unified communications and describe the management space and the Cisco suite of products for managing Cisco Unified Communications
  • Discuss the associated network management needs and challenges
  • Effectively use Cisco PCP to:
    • Autoconfigure a unified communications environment by domains and service areas
    • Push infrastructure configurations out to new networks
    • Load subscriber data or migrate existing subscriber data
    • Administer individual adds, updates, or deletes through a single interface and synchronize it across the unified communications environment
    • Roll out new subscribers and services automatically on existing unified communications networks
  • After completing this two-day course, students should be able to use these products to properly provision Cisco Unified Communications networks, consisting of Cisco Unified Communications Manager, Cisco Unified Communications Manager Express, Cisco Unity®, Cisco Unity Express, and Cisco Unity Connection. Students will meet these objectives by applying the information learned in the lectures through hands-on lab exercises.

Course Content

The Cisco Prime Collaboration Provisioning version 9 instructor-led course offered by Learning Services High-Touch Delivery teaches students how to effectively use the isco Prime Collaboration Provisioning (PCP) application. The focus of this course is to have students configure and use this product to learn how to provision Cisco Unified Communications initial deployments as well as to provide ongoing operational provisioning and activation services for individual subscriber changes. This course combines lecture materials and hands-on labs throughout to make sure that you are able to successfully configure Cisco PCP to meet their Unified Communications requirements using business abstractions such as domains, service areas, subscriber roles, and policies. Once the design is complete, the student will use the Cisco PCP application to manage subscribers, order products and services for subscribers, provision the Cisco Unified Communications infrastructure devices, track phone and directory numbers in an inventory, implement business abstractions for workflow processes that might require approving orders for delegation, and configure provisioning attributes that are applied to the services on an order during activation.

Course Outline

Module 1: Introduction

  • Overview of Unified Communications
  • Provisioning Unified Communications
  • Cisco Prime Collaboration Overview

Module 2: Using Cisco Unified Provisioning Manager

  • Getting Started
  • Setup and Deployment
  • Order Subscriber Services
  • Policy Management
  • Inventory Management
  • Provisioning the Network
  • Other Miscellaneous Topics

Lab Outline

  • Lab 1-1: Getting Started
  • Lab 2-1: Managing Subscriber Roles
  • Lab 2-2: Setting Up Domains and Service Areas
  • Lab 2-3: Setting Up Domain Administrators
  • Lab 3-1: Ordering Subscriber Services
  • Lab 4-1: Policy Management (Business Rules)
  • Lab 4-2: Policy Management (Provisioning Attributes)
  • Lab5-1: Inventory Management
  • Lab 6-1: Provisioning the Network (Batch Provisioning)
  • Lab 6-2: Provisioning the Network (Infrastructure Configuration and Templates)
Classroom training

Duración 2 días

Precio (sin incluir impuestos)
  • España: US$ 2.000,-
  • Cisco Learning Credits: 20 CLC

Idioma de los documentos del curso: Inglés

Por el momento no hay fechas programadas para este curso  Solicitud de fecha de entrenamiento