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Deploying Cisco Unified Intelligence Center (DUIC)

Descripcion de Curso Calendario Esquema del Curso
 

Quién debería asistir

The primary audiences for this course are as follows:

  • Cisco customers
  • Cisco technology partners
  • Cisco employees

Prerrequisitos

The knowledge and skills that you should have before attending this course are as follows:

  • A working knowledge of Unified Contact Center Enterprise is desired.
  • A working knowledge of contact center operations is desirable.

Objetivos del curso

Upon completing this course, you will be able to meet these overall objectives:

  • Provide a comprehensive overview of Cisco Unified Intelligence Center
  • Demonstrate how to install, administer, and provide security for the Cisco Unified Intelligence Center solution
  • Describe reporting concepts and capabilities and features of Cisco Unified Intelligence Center reports
  • Provide a detailed description of how custom reports from normal data sources (Cisco Unified CCE and Cisco Unified CVP) and new data sources can be created to meet specific customer requirements

Contenido del curso

The Deploying Cisco Unified Intelligence Center (DUIC) v1.1 course is a three-day instructor-led training (ILT) course. Cisco Unified Intelligence Center 8.0.4 is a comprehensive, end-to-end reporting solution, designed to make the task of creating reports and managing disparate data sources easier on the customer and, at the same time, to present a consistent user interface and a common tool to access varied data across multiple Cisco product families

Classroom training
Modality: C

Duración 3 días

Precio (sin incluir impuestos)
  • España: 2.390,- €
  • Cisco Learning Credits: 33 CLC
Fechas y Registro
 
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España

Actualmente no hay fechas de entrenamiento disponibles.  Para consultas por favor escribir a info@flane.es

Europa
Lituania
20.11. - 22.11.2019 Vilnius Lenguaje del curso: Inglés
República Checa
23.10. - 25.10.2019 Praga Lenguaje del curso: Inglés
Serbia
24.07. - 26.07.2019 Belgrado Lenguaje del curso: Inglés
 

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