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VMware Workspace ONE: Unified Endpoint Management Bootcamp [V20.x] (WS1UEMBC20)

Esquema Detallado del Curso

Course Introduction
  • Introductions and course logistics
  • Course objectives
Introduction to Workspace ONE Unified Endpoint Management
  • Outline the basic principles and capabilities of Unified Endpoint Management with the Workspace ONE Platform.
  • Summarize basic implementation of Workspace ONE UEM
  • Investigate Modern Windows Management with Workspace ONE UEM
Workspace ONE UEM Console
  • Outline features of the Workspace ONE UEM Console
  • Navigate the Workspace ONE UEM Console
Workspace ONE UEM Architecture
  • List the common Workspace ONE UEM integration components
  • Outline the core components of Workspace ONE UEM
  • Outline the benefits of implementing Directory Services Integration
  • Summarize the benefits of implementing Certificate Authority Integration
  • Describe the benefits of implementing Email SMTP Integration
  • Describe the benefits of deploying Secure Email Gateway
  • Explain the purposes of deploying Unified Access Gateway
  • Describe the benefits of deploying VMware Tunnel™
  • Summarize the functions of Content Gateway
Mobile Endpoint Enrollment and Management
  • Outline UEM options
  • Configure Workspace ONE UEM for Endpoint Management
  • Enroll Mobile endpoints
  • Describe the functions and benefits of the Apple Device Enrollment Program
  • Outline the steps to enroll an Android Endpoint into Workspace ONE UEM with the out-of-box enrollment flow
Windows 10 Onboarding
  • Outline basic principles of Windows 10 Endpoint Onboarding
  • Onboard Windows 10 desktop with basic IT-driven and user-driven enrollment methods
  • Outline the steps of configuring Cloud Windows 10 Auto Discover Service
  • Summarize the steps of configuring Azure AD integration
  • Use Office 365 applications for Windows 10 desktop enrollment
  • Explain Windows 10 Desktop out-of-box enrollment
macOS Onboarding
  • Understand the prerequisites for macOS enrollment and onboarding
  • Describe several macOS onboarding flows
  • Prepare macOS endpoints of staging
  • Outline the available user-driven macOS onboarding methods
  • Outline the available IT-driven macOS onboarding methods
  • Outline the steps of integrating Apple Business Manager with Workspace ONE UEM
Securing and Configuring Endpoints
  • Summarize the comprehensive endpoint and console security features provided by Workspace ONE UEM Console
  • Assess uses of administrative roles
  • Examine the proper use of profiles and resources for endpoint management
  • Explain Windows 10 policy management
  • Outline product provisioning
  • Configure compliance policies
  • Manage endpoints with Workspace ONE UEM
  • Use the Self-Service Portal to manage an endpoint
Application Access and Security
  • Describe the functions and benefits of using application management capabilities in Workspace ONE UEM
  • Summarize application management capabilities of Workspace ONE UEM
  • Plan a public application management strategy
  • Design an application security strategy
  • Examine the Windows 10 Business Store Portals role in your application management strategy
  • Deploy Win32 applications
  • Summarize the benefits of using VMware Workspace ONE® SDK
  • Email configurations
  • Describe the benefits of managing email with Workspace ONE UEM
  • Deploy managed email settings
  • Evaluate email integration models
  • Support the implementation of AirWatch Secure Email Gateway
  • Integrate PowerShell
  • Support Google Sync integration
  • Evaluate email compliance policy strategies
  • Describe the features and functionality of the Email Notification Service
Content and Resources Implementation
  • Describe the benefits of performing Content Management with Workspace ONE UEM
  • Summarize the functions and benefits of Workspace ONE Content
  • Evaluate the benefits of Workspace ONE Content
  • Access content and repositories from Workspace ONE Content
  • Support end user use of the personal content feature
  • Implement a content management strategy that allows for access on endpoints
  • Access internal repositories with the Content Gateway
Workspace ONE Intelligence and UEM Reporting
  • Summarize the features and functionality of Workspace ONE Intelligence
  • Evaluate the impact Workspace ONE Intelligence can have on a UEM strategy
  • Execute a report strategy
  • Outline the steps of integrating Syslog with Workspace ONE UEM
  • Weigh the benefits of a telecom management
Fundamentals of Workspace ONE UEM Troubleshooting
  • Summarize the general logic of Workspace ONE UEM issue troubleshooting
  • Classify Workspace ONE UEM issues
  • Describe when and why to use logs for troubleshooting
  • Compare the different log levels
  • Identify the key factors of log collection
  • Summarize the workflow topology of each Workspace ONE UEM productivity and integration component
Workspace ONE UEM Console Troubleshooting
  • Outline the best practices for Workspace ONE UEM console issue troubleshooting
  • Identify common Workspace ONE UEM console issues
  • Troubleshoot Workspace ONE reporting issues
  • Troubleshoot issues related to Group Management and Assignments
  • Troubleshoot issues related to System Settings and Admin Roles
  • Use the Console Event log for Workspace ONE UEM console issue troubleshooting
  • Collect and analyze Workspace ONE UEM console logs
Workspace ONE UEM Enterprise Integration Troubleshooting
  • Summarize the best practices of Workspace ONE UEM Enterprise Integration issue troubleshooting
  • Identify common Enterprise Integration issues
  • Troubleshoot issues related to AirWatch Cloud Connector
  • Troubleshoot issues related to Directory Services integration
  • Troubleshoot issues related to Certificate Authority Integration
  • Troubleshoot issues related to Workspace ONE Access integration in the Workspace ONE UEM console
Workspace ONE UEM Endpoint Troubleshooting
  • Summarize the endpoint connection topologies of different endpoint platforms
  • Describe endpoint troubleshooting best practices
  • Identify common endpoint issues
  • Summarize the general troubleshooting logic for resolving an endpoint enrollment issue
  • Validate enrollment settings for endpoint enrollment
  • Troubleshoot endpoint connectivity issues
  • Validate the Hub Settings in the Workspace ONE UEM console
  • Summarize the general logic of troubleshooting profile lifecycle management issues
  • Outline common compliance policy lifecycle management issues
  • Summarize the key factors in collecting and analyzing Workspace ONE UEM Device Services logs and targeted logging
  • Identify the categories and logging levels of certain Device Event log entries
  • Troubleshoot DEP enrollment issues
Workspace ONE UEM Email Troubleshooting
  • Summarize the general troubleshooting logic of resolving Email Management issues
  • Identify common email issues
  • Troubleshoot issues related to email profile and VMware Workspace ONE® Boxer settings
  • Troubleshoot AirWatch Secure Email Gateway related issues
  • Troubleshoot PowerShell integration related issues
  • Troubleshoot issues related to Email Compliance Policy
  • Troubleshoot issues related to Email Notification Service
  • Outline the steps of collecting Secure Email Gateway logs and email server logs
Workspace ONE UEM Application Troubleshooting
  • Summarize the best practices of Application Management issue troubleshooting
  • Identify common Application Management issues
  • Troubleshoot issues related to Public Application management lifecycle
  • Troubleshoot issues related to Internal Application management lifecycle
  • Troubleshoot issues related to Apple Volume Purchase Program
  • Troubleshoot issues related to Windows Store for Business
  • Troubleshoot issues related to Per-App VPN
  • Collect and analyze Per-App Tunnel log
Workspace ONE UEM Content Troubleshooting
  • Summarize the best practices of Content Management issue troubleshooting
  • Identify common Content Management issues
  • Troubleshoot issues related to AirWatch managed content management
  • Troubleshoot issues related to Content Gateway
  • Collect and analyze Content Gateway logs
  • Troubleshoot issues related to Admin Repository
  • Troubleshoot issues related to User Repository
  • Troubleshoot issues related to Workspace ONE Content Application