Esquema Detallado del Curso
Course Overview
Digital Workspace
- Evaluate the impact of integrating the Digital Workspace
- Outline the core components of Digital Workspace
- Weigh the impact of utilizing virtual desktop infrastructure as part of your UEM strategy
VMware Identity Manager Console
- Navigate the VMware Identity Manager Console
- Execute directory integration with VMware Identity Manager
- Develop an identity and access management strategy
Workspace ONE Platform Architecture
- Evaluate Workspace ONE deployment options
- Describe the VMware recommended Workspace ONE Architecture
- Examine High Availability and Disaster Recovery options
Digital Workspace Integration
- Integrate Directory Services with Workspace ONE UEM and VMware Identity Manager
- Synchronize users and groups from Directory to Workspace ONE Consoles
- Integrate Certificate Authority with Workspace ONE UEM
- Outline the steps of performing Digital Workspace Integration
- Integrate the Digital Workspace
- Stage resources for Workspace ONE registration and management
- Register and manage endpoints with Workspace ONE
- Elevate the management level of an endpoint from Workspace ONE Registered to Workspace ONE Managed
Productivity Integration
- Formulate productivity integrations needs
- Deploy the Unified Access Gateway
- Install and configure the VMware Tunnel
- Install and configure the VMware Content Gateway
- Install and configure the VMware Secure Email Gateway
Web and Virtual Application Management
- Formulate a web and virtual application management strategy
- Configure web and virtual applications
- Manage web and virtual applications
Single Sign-On for Applications
- Describe the Single Sign-On capability provided by Workspace ONE
- Summarize that Single Sign-On can be used for native mobile applications
- Outline the authentication methods supported by Workspace ONE
- Evaluate the effectiveness off Workspace ONE Verify
Fundamentals for Workspace ONE Solution Design
- Summarize the phases in the Workspace ONE product solution design
- Identify the key elements in a logical design
- Identify the key elements in a physical solution design
- Describe the principal concept of planning integrations with Workspace ONE
Identifying Use Cases
- Identify the key Workspace ONE UEM use cases
- Identify the key VMware Identity Manager use cases
- Identify the key VMware Horizon use cases
- Identify the use cases that involve more than one VMware product
- Describe various end-user experiences
- Collect use-case and user-experience requirements for VMware solution design
Creating Logical and Physical Design
- Design the high-level logical solution architecture
- Validate the logical solution architecture
- Identify the hardware, software, and network requirements for the required Workspace ONE components
- Create the physical solution architecture
- Document the physical requirements for the physical solution design
- Collect the requirements for required integrations
- Validate the physical solution architecture
Workspace ONE Solution Delivery
- Create Workspace ONE solution deployment phases
- Determine project milestones
- Create an execution plan for the Workspace ONE solution deployment
- Determine validating standards for Workspace ONE solution deployment validation
- Design appropriate Workspace ONE solution roll-out plan for end users
Fundamentals of Workspace ONE UEM Troubleshooting
- Summarize the general logic of Workspace ONE UEM issue troubleshooting
- Classify Workspace ONE UEM issues
- Describe when and why to use logs for troubleshooting
- Compare the different log levels
- Identify the key factors of log collection
- Summarize the workflow topology of each Workspace ONE UEM productivity and integration component
Workspace ONE UEM Console Troubleshooting
- Outline the best practices for Workspace ONE UEM console issue troubleshooting
- Identify common Workspace ONE UEM console issues
- Troubleshoot Workspace ONE reporting issues
- Troubleshoot issues related to Group Management and Assignments
- Troubleshoot issues related to System Settings and Admin Roles
- Use the Console Event log for Workspace ONE UEM console issue troubleshooting
- Collect and analyze Workspace ONE UEM console logs
Workspace ONE UEM Enterprise Integration Troubleshooting
- Summarize the best practices of Workspace ONE UEM Enterprise Integration issue troubleshooting
- Identify common Enterprise Integration issues
- Troubleshoot issues related to AirWatch Cloud Connector
- Troubleshoot issues related to Directory Services integration
- Troubleshoot issues related to Certificate Authority Integration
- Troubleshoot issues related to VMware Identity Manager integration in the Workspace ONE UEM console
Workspace ONE UEM Endpoint Troubleshooting
- Summarize the endpoint connection topologies of different endpoint platforms
- Describe endpoint troubleshooting best practices
- Identify common endpoint issues
- Summarize the general troubleshooting logic for resolving an endpoint enrollment issue
- Validate enrollment settings for endpoint enrollment
- Troubleshoot endpoint connectivity issues
- Validate the Hub Settings in the Workspace ONE UEM console
- Summarize the general logic of troubleshooting profile lifecycle management issues
- Outline common compliance policy lifecycle management issues
- Summarize the key factors in collecting and analyzing Workspace ONE UEM Device Services logs and targeted logging
- Identify the categories and logging levels of certain Device Event log entries
- Troubleshoot DEP enrollment issues
Workspace ONE UEM Email Troubleshooting
- Summarize the general troubleshooting logic of resolving Email Management issues
- Identify common email issues
- Troubleshoot issues related to email profile and VMware Workspace ONE Boxer settings
- Troubleshoot Secure Email Gateway related issues
- Troubleshoot PowerShell integration related issues
- Troubleshoot issues related to Email Compliance Policy
- Troubleshoot issues related to Email Notification Service
- Outline the steps of collecting Secure Email Gateway logs and email server logs Workspace ONE UEM Application Troubleshooting
- Summarize the best practices of Application Management issue troubleshooting
- Identify common Application Management issues
- Troubleshoot issues related to Public Application management lifecycle
- Troubleshoot issues related to Internal Application management lifecycle
- Troubleshoot issues related to Apple Volume Purchase Program
- Troubleshoot issues related to Windows Store for Business
- Troubleshoot issues related to Per-App VPN
- Collect and analyze Per-App Tunnel log
Workspace ONE UEM Content Troubleshooting
- Summarize the best practices of Content Management issue troubleshooting
- Identify common Content Management issues
- Troubleshoot issues related to AirWatch managed content management
- Troubleshoot issues related to Content Gateway
- Collect and analyze Content Gateway logs
- Troubleshoot issues related to Admin Repository
- Troubleshoot issues related to User Repository
- Troubleshoot issues related to Workspace ONE Content Application